Shipping and Delivery Policy
Last updated: November 22, 2025
This Shipping & Delivery Policy forms part of our Terms of Use and should be read alongside them. By placing an order with Kitchen 52 Ltd ("Kitchen 52," "we," "our," or "us"), you agree to the terms set out in this policy.
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1. Shipping Options
We currently deliver to addresses within the United Kingdom. All orders are shipped from within the UK, and in some cases, delivery may be fulfilled by a trusted third‑party logistics provider on our behalf.
Shipping Fees
Standard UK Delivery: £2.99
Free UK Delivery: Automatically applied to orders over £30.00
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Shipping fees are displayed at checkout before you confirm your order.
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2. Delivery Times
All delivery timeframes provided at checkout are estimates and not guarantees. Actual delivery times may vary due to courier delays, seasonal volume, weather conditions, or other factors outside our control.
For UK consumers, your statutory rights remain unaffected. Unless otherwise stated, we will deliver your order within 30 days from the date we accept your order.
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3. International Shipping
We do not currently offer international shipping. Orders placed with non‑UK delivery addresses will not be processed.
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4. Delays or Delivery Issues
If your order is delayed, we will contact you as soon as possible with an updated estimated delivery date.
If your parcel appears lost or is significantly delayed, please contact us at support@kitchen52.com so we can investigate with the courier.
This does not affect your rights under UK consumer law.
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5. Returns
If you need to return a product or have questions about the returns process, please refer to our Return Policy.
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6. Contact Us
If you have any questions about this Shipping & Delivery Policy or need assistance with an order, please contact us at: support@kitchen52.com.