Terms and Conditions
Last updated: November 22, 2025
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These Terms of Use ("Terms") constitute a legally binding agreement between you ("you," "your," or "the user") and Kitchen 52 Ltd ("Kitchen 52," "we," "us," or "our") governing your access to and use of our website and any related services (collectively, the "Website"). By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.
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1. Agreement to Terms
Kitchen 52 Ltd is a company registered in England. We may revise these Terms at any time, and any changes will be reflected in the "Last updated" date above. Your continued use of the Website constitutes acceptance of the updated Terms.
The Website is operated by a UK company and governed by the laws of England and Wales, but may be accessed by users in the United States or other countries. If you choose to access the Website from outside the United Kingdom, you do so at your own risk and are responsible for compliance with applicable local laws.
You must be at least 16 years old to use or register on the Website.
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2. Intellectual Property Rights
All content made available on the Website—including but not limited to recipes, product descriptions, photographs, graphics, text, logos, videos, and software—is owned by or licensed to Kitchen 52 Ltd and is protected under applicable intellectual property laws.
You may view and print content for personal, non-commercial use only. You must not reproduce, distribute, modify, sublicense, publicly display, or otherwise exploit any Website content without our express written consent.
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3. User Responsibilities
By using the Website, you confirm that you:
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Have the legal capacity to agree to these Terms.
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Will comply with all applicable laws and regulations.
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Will not use automated tools, bots, scripts, or similar technologies to interact with the Website.
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Will not misuse, interfere with, or attempt to compromise the Website or any associated systems.
If you provide inaccurate or misleading information, we may suspend or terminate your access.
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4. Products
While we make every effort to display product details accurately, variations may occur depending on device display settings. Product availability, pricing, and specifications may change at any time. We do not guarantee availability of any product.
Our Shipping Policy provides full details on delivery times, shipping costs, and processing procedures.
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5. Purchases and Payment
All prices displayed on the Website are in GBP (£) unless otherwise specified.
You agree to provide accurate and up-to-date billing and contact information. We accept various payment methods, which may change from time to time.
We reserve the right to refuse or cancel orders at our discretion, including but not limited to cases involving:
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Failed payment authorisation
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Suspected fraudulent or high-risk activity
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Orders placed by resellers or distributors
In the event of pricing or typographical errors, we may correct such errors even after payment has been received.
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6. Returns
Our Returns Policy forms part of these Terms. Please review it before making any purchase.
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7. Prohibited Activities
You agree that you will not:
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Access or collect data from the Website via automated means.
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Attempt to bypass or interfere with security features.
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Upload or transmit harmful material, including malware.
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Harass, threaten, or abuse other users or our staff.
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Reverse engineer, copy, or modify Website software.
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Impersonate another individual or misrepresent your identity.
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Use the Website for any unlawful, fraudulent, or harmful purpose.
Violation of this section may result in immediate termination of your access, and we may pursue legal action.
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8. User-Generated Content
If you submit any content to us (including ideas, feedback, images, or text), you confirm that:
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You own or control the rights to the content.
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The content does not infringe any third-party rights.
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The content complies with applicable laws.
You must not submit offensive, defamatory, unlawful, or harmful material.
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9. Contribution Rights
By providing content or feedback, you grant us permission to store, process, and use such material in accordance with our Privacy Policy. You retain ownership of your content but waive any claims regarding our use of that content.
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10. Submissions
Any ideas, suggestions, or proposals submitted to us become our property. We may use them without restriction or compensation.
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11. Third-Party Websites and Content
The Website may include links to third-party websites or content. We do not control or endorse third-party sites and are not responsible for their accuracy, policies, or content. You access such sites at your own risk.
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12. Website Management
We reserve the right to:
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Monitor Website activity.
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Remove or restrict access to content.
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Manage the Website to maintain proper functioning.
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Remove files or data that burden our systems.
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13. Privacy
Your use of the Website is subject to our Privacy Policy. You may also review our Cookies Policy for information on how we use cookies and similar technologies. By using the Website, you consent to your data being processed in the United States, where our hosting provider stores certain information. When data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR and the Data Protection Act 2018.
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14. Termination
We may suspend or permanently terminate your access to the Website if you violate these Terms or applicable laws. You are prohibited from creating a new account without our permission following termination.
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15. Website Changes and Interruptions
We may modify, update, or remove Website content or features at any time. We do not guarantee uninterrupted access and are not responsible for downtime or technical issues.
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16. Governing Law
These Terms are governed by and interpreted in accordance with the laws of England and Wales. Legal proceedings may be brought in the courts of England and Wales.
If you reside in the EU, you may have additional consumer protection rights under the laws of your country of residence.
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17. Dispute Resolution
Informal Resolution
Both parties agree to attempt to resolve disputes informally for at least 30 days before initiating arbitration.
Disputes
Disputes handled through the courts of England and Wales only.
Exceptions
Claims involving intellectual property, privacy breaches, theft, or requests for injunctive relief may proceed directly to court.
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18. Accuracy and Corrections
We may correct errors or update Website information at any time without prior notice.
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19. Disclaimer
For additional information, please review our full Disclaimer. The Website is provided on an "as is" and "as available" basis. We make no warranties regarding:
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Accuracy, completeness, or reliability of content
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Continuous availability of the Website
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Error-free or secure operation
You use the Website at your own risk.
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20. Limitation of Liability
To the fullest extent permitted by law, Kitchen 52 Ltd shall not be liable for any indirect, incidental, special, or consequential losses, including (without limitation) loss of profits, revenue, business, data, or goodwill.
Except where prohibited under UK law, our total liability to you for any claim arising out of or relating to your use of the Website or our products will not exceed the amount you paid (if any) in connection with the specific product or service to which the claim relates.
Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be lawfully limited or excluded under UK law.
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21. Indemnity
You agree to indemnify and hold harmless Kitchen 52 Ltd and its officers, employees, agents, and affiliates from any claims or damages arising out of:
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Your use of the Website
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Your breach of these Terms
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Your infringement of third-party rights
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22. User Data
While we may retain certain data relating to your Website use, you are responsible for maintaining your own backups. We are not liable for loss or corruption of data.
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23. Electronic Communications
By using the Website, you consent to receiving communications electronically. Electronic signatures and agreements hold the same legal force as written ones.
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24. General Provisions
These Terms constitute the entire agreement between you and Kitchen 52 Ltd. If any provision is deemed unenforceable, the remaining provisions remain in full force.
No partnership, joint venture, or agency relationship is created by your use of the Website.
We may assign our rights under these Terms at any time.
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25. Contact Us
Kitchen 52 Ltd
Lytchett House
13 Freeland Park
Poole, Dorset BH16 6FA
England